Support
We're here 24×7×365. Use the customer portal or browse the FAQ.
Customer portal
Tickets, request tracking and knowledge base.
Frequently asked questions
How fast do I get a server?
Instant servers are available immediately, more within 24/48 hours.
How does billing work?
Monthly on invoice by default; for Instant servers you can pay now and later switch to invoicing.
Will you help with migration?
Yes, our team helps with migration and administration. Contact support.
What is the trade-in?
We buy back your old hardware and the credit (min. 500 CZK) reduces the price of the ordered service. See Buyback & renewal.